This Privacy Policy explains how Eggs N Things and/or its affiliated restaurant owners, operators, entities, service providers, or locations, as applicable (“Eggs N Things,” “Company,” “we,” “us,” or “our”), may collect, use, disclose, retain, and protect information when you access or use eggsnthings.net and related online services, forms, ordering links, gift card links, location pages, promotions, and other digital services connected to the Website.

By using the Website, you acknowledge this Privacy Policy.

We may collect information directly from you, automatically through your use of the Website, or from third-party service providers.

We may collect information you voluntarily provide, including:

a. Name;
b. Email address;
c. Phone number;
d. Mailing address;
e. Messages or inquiries submitted through Website forms;
f. Reservation, order, pickup, delivery, gift card, or payment-related information, if applicable;
g. Feedback, comments, complaints, or support requests;
h. Accessibility-related requests or accommodation communications;
i. Marketing preferences;
j. Any other information you choose to provide.

When you use the Website, we or our service providers may automatically collect:

a. IP address;
b. Device identifiers;
c. Browser type and version;
d. Operating system;
e. Device type;
f. Referring and exit pages;
g. Pages viewed;
h. Links clicked;
i. Date and time of visit;
j. Time spent on pages;
k. Approximate location derived from IP address;
l. Interaction data;
m. Error logs;
n. Cookie identifiers;
o. Security, fraud-prevention, and diagnostic data.

We may receive information from third-party platforms, including:

a. Online ordering providers;
b. Delivery platforms;
c. Payment processors;
d. Gift card providers;
e. Analytics providers;
f. Advertising or marketing platforms;
g. Social media platforms;
h. Review platforms;
i. Map providers;
j. CAPTCHA, bot-prevention, or security providers;
k. Website hosting, maintenance, and technical vendors.

We may use collected information to:

a. Operate, maintain, and improve the Website;
b. Respond to inquiries, messages, complaints, accessibility requests, or customer-service requests;
c. Provide menu, location, ordering, pickup, delivery, gift card, or promotional information;
d. Process or support orders, payments, refunds, gift cards, or related transactions;
e. Communicate with you;
f. Analyze Website traffic and usage;
g. Improve Website functionality, performance, security, and accessibility;
h. Prevent fraud, abuse, spam, unauthorized access, and security incidents;
i. Debug errors and troubleshoot technical issues;
j. Measure marketing or advertising effectiveness;
k. Personalize or improve user experience where permitted;
l. Comply with legal, regulatory, tax, accounting, or contractual obligations;
m. Protect our rights, property, users, customers, restaurants, employees, vendors, and the public;
n. Enforce our Terms and Conditions.

We may use cookies, pixels, tags, scripts, web beacons, log files, embedded tools, analytics technologies, advertising technologies, security tools, and similar technologies.

More information is provided in the Cookie and Tracking Policy below.

We may share information with:

We may share information with vendors and service providers who help operate the Website or provide services, including hosting providers, website developers, ordering platforms, delivery services, payment processors, analytics providers, email providers, marketing vendors, security providers, accessibility vendors, legal counsel, accountants, and business-support vendors.

We may share information among Eggs N Things locations, affiliated entities, owners, operators, managers, employees, or business units for customer service, operations, legal compliance, marketing, and administrative purposes.

If you use third-party ordering, delivery, gift card, map, social media, review, payment, or other linked services, your information may be collected or processed by those third parties according to their own privacy policies and terms.

We may disclose information when we believe it is necessary or appropriate to:

a. Comply with law, subpoena, court order, legal process, or government request;
b. Protect rights, property, safety, users, customers, employees, vendors, or the public;
c. Investigate fraud, abuse, security incidents, or unlawful activity;
d. Enforce our Terms;
e. Defend or pursue legal claims;
f. Respond to law enforcement or regulatory authorities.

We may disclose or transfer information in connection with a merger, acquisition, sale, financing, restructuring, transfer of assets, bankruptcy, or similar business transaction.

Online ordering, delivery, pickup, payment, and gift card transactions may be processed by third-party providers. We may receive limited transaction-related information, but payment details may be collected and processed directly by payment processors or ordering platforms.

We do not control all privacy or security practices of third-party ordering, payment, delivery, or gift card providers. Please review their privacy policies and terms.

If you provide your email address or phone number, we may use it to respond to you or, where permitted, send promotional communications.

You may opt out of marketing emails by following the unsubscribe instructions in the email or contacting us. Transactional, legal, safety, service, or account-related messages may still be sent where permitted.

We will not send marketing text messages unless consent is obtained where required by law.

California residents may have rights under applicable California privacy laws, depending on the nature of the information collected and whether legal thresholds apply.

These rights may include the right to:

a. Know what personal information is collected;
b. Know the categories of sources of personal information;
c. Know the business or commercial purposes for collecting, using, or disclosing personal information;
d. Know the categories of third parties to whom information is disclosed;
e. Access personal information;
f. Correct inaccurate personal information;
g. Request deletion of personal information, subject to exceptions;
h. Opt out of certain sharing or sale of personal information, if applicable;
i. Limit use or disclosure of sensitive personal information, if applicable;
j. Not be discriminated against for exercising privacy rights.

To exercise privacy rights, contact us at:

Email: [Insert Privacy Email]
Phone: [Insert Phone Number]
Mailing Address: [Insert Mailing Address]

We may need to verify your identity before processing a privacy request.

Depending on your interaction with the Website, we may collect the following categories of personal information:

a. Identifiers, such as name, email address, phone number, IP address, or device identifiers;
b. Customer records information, such as contact details or transaction-related information;
c. Commercial information, such as order history, purchase activity, or gift card activity if applicable;
d. Internet or electronic network activity, such as browsing activity, interactions with the Website, cookies, and usage data;
e. Geolocation information, such as approximate location from IP address;
f. Inferences, such as preferences derived from Website interactions;
g. Sensitive personal information only if voluntarily provided or necessary for limited purposes, such as accessibility requests or payment-related services handled by third-party processors.

We do not request that users provide medical information through the Website.

We do not sell personal information in exchange for money.

Some analytics, advertising, retargeting, social media, or tracking technologies may be considered “sharing” or “selling” under certain privacy laws if they involve cross-context behavioral advertising or similar activity.

Where legally required, we will provide a method to opt out of such sale or sharing.

Some browsers allow users to send “Do Not Track” signals. Because there is no uniform industry standard for responding to such signals, the Website may not respond to all Do Not Track signals.

Where required by applicable law, we will honor legally recognized opt-out preference signals, such as Global Privacy Control, if detected and applicable to the Website’s data practices.

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including customer service, business operations, legal compliance, security, fraud prevention, dispute resolution, tax, accounting, and recordkeeping purposes.

Retention periods may vary depending on the type of information, reason for collection, and legal obligations.

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no website, system, transmission, or storage method is completely secure. We cannot guarantee absolute security.

You use the Website at your own risk.

The Website is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information through the Website, please contact us so we can review and delete the information where required.

If you contact us about accessibility issues, we may collect the information necessary to respond to your request. You do not need to disclose medical information to request assistance.

Information related to accessibility requests may be used to respond to you, provide assistance, improve Website accessibility, document compliance efforts, and address legal or operational obligations.

The Website may link to third-party websites or platforms. We are not responsible for the privacy practices, content, security, accessibility, or terms of third-party websites. Review their policies before providing information.

We may update this Privacy Policy from time to time. Updated versions will be posted on the Website with a revised effective date.

Your continued use of the Website after changes are posted means you acknowledge the updated Privacy Policy.

For privacy questions or requests, contact:

Eggs N Things

Info@eggsnthings.net